Power Accessories

Power accessory statuses

When selecting products to assign to employees, statuses will be displayed to indicate whether a power accessory is included, damaged, or not included with the product.

When assigning products through an employee’s profile, power accessory statuses will be displayed for available products.

In the Inventory, power accessory statuses will be displayed in the Power Accessory column.

In the Swap by Assign flow, power accessory statuses will be displayed for available products.

Products with missing or damaged power accessories

The following flows apply to Assign to Employee and Swap by Assign order types.

When assigning a product without a power accessory or with a damaged one, a popup will prompt you to choose how to proceed. You can: Assign without a power accessory, Assign a different product, or Assign and purchase a power accessory.

Assign without a power accessory or with the damaged power accessory

By selecting this option, the order proceeds as is. The product will be sent to the employee without a power accessory or with the damaged power accessory. Enter ASSIGN and select Confirm to place the order.

Assign a different product

This option allows you to select from a list of available products that include a power accessory. Select a product, enter ASSIGN, and select Confirm to place the order.

Assign and purchase a power accessory

This option allows you to assign the selected product and purchase a new power accessory. The power accessory may ship separately from the device based on processing times. Enter ASSIGN and select Confirm to place the order.

Request a power accessory purchase

The following may apply to the following order types: Collect for Maintenance, Import Inventory (Self-Delivery), Import Inventory (with Recovery), Swap by Purchase, Swap by Assign, and Offboarding.

If a product arrives at the warehouse missing its power accessory or with a damaged one, you will be notified. If you wish to request to purchase a new power accessory, you can do so through the order page.

Enter REQUEST and select Confirm. The request will be reviewed and added to the order.

Approve power accessory pricing

The power accessory will be priced and added to the order page. To proceed, select Approve at the top right corner.

To decline the order, select the dropdown and select Decline. Declining will only cancel the purchase request.