Pickup Attempts

Pickup Attempts is the number of attempts made by GroWrk to pickup a product from an employee that is in a collection order. An attempt is considered a failure if GroWrk is unable to retrieve the product from the employee. Failed attempts will be recorded by GroWrk staff and will be visible in the Order History on the Order page in your Dashboard. This may apply to the following order types:

• Collection
• Import to Inventory (with Pickup)
• Collect for Maintenance
• Swap by Purchase
• Swap by Assign
• Offboarding

Details about failed attempts are covered in the terms and conditions for the order request. Note that each failed attempt will be an added charge to the order.