End of Lifecycle
There are four possible End of Lifecycle order types:
Buyback: The Laptop Buyback Program at GroWrk facilitates the sale of old or surplus laptops, offering businesses credit in exchange. This program provides a cost-effective and responsible solution for managing outdated equipment. Secure data wiping is included, and a certificate of data destruction is provided if applicable.
Destruction: GroWrk’s Destruction Service offers secure and thorough destruction of IT devices to ensure complete data elimination. This includes physical destruction of devices like hard drives or motherboards to prevent data breaches. In some countries, complete device destruction is available. The service includes a certificate of destruction and data wiping.
Donation: GroWrk’s Donation Program allows companies to support causes or communities by donating old IT equipment. Devices are repurposed to benefit charitable organizations, with Growrk managing the logistics and issuing certificates to acknowledge the donation. This program includes secure data wiping to protect sensitive information.
Recycle: GroWrk’s Recycling Service ensures IT equipment is recycled responsibly, adhering to strict environmental standards. This service involves proper processing of materials and secure data erasure. A recycling certificate and data destruction confirmation are provided to support environmental sustainability.
Request End of Lifecycle services
There are two entry points to request End of Lifecycle orders: Inventory (for assigned or stored products) and the Employee Profile (for assigned products).
- In your Inventory, select the menu icon of a product. In the dropdown, hover over Collect for End of Lifecycle (if the product is currently assigned) or End of Lifecycle (if the product is unassigned and stored in inventory). Select one of the four order options.
Or in the Employee Profile, select Manage. In the dropdown, hover over Collect for End of Lifecycle. Select one of the four order options.
- Prior to an End of Lifecycle request being made, the title of the device must be officially transferred over to GroWrk. The following modal lists the terms that will be applied once the transfer is confirmed.
- A modal will appear to confirm the request. Enter any instructions regarding the collection and select Confirm. If the device is currently unassigned and stored in your inventory, employee information will not be displayed on the modal.
Bulk orders
End of Lifecycle orders can be placed in bulk under certain conditions:
- If products are located at the same address, bulk EOL orders can be made through the Employee Profile using the Collect for EOL option.
- For products stored in warehouses across different regions, bulk orders can be placed via Inventory. These orders will automatically be split by region.
- For products stored in the same warehouse and region, a bulk order can be placed via Inventory.
Employee profile
When placing a Collect for EOL order through the employee profile, all products currently being used by the employee will be displayed. Using the Manage button, select Collect for End of Lifecycle.
The products included in the Collect for EOL order will be listed. Review and modify the products if necessary.
Inventory
To place a bulk order through the Inventory, select each product using the checkbox column. Then, select the Request End of Lifecycle button.
If you select workstations located in different regions, the EOL order will be split into multiple orders per region for efficiency.
Approve order
- Once requested, the order will be in the Quote (Pre-Order) status until GroWrk staff reviews and provides a quote for the order.
- The status will change to Pending Approval when GroWrk staff updates the order with the total price.
- Select the Approve button at the top right corner, or use the dropdown to select Decline.
