Warehouse Inventory Management
Learn about GroWrk’s warehouse inventory management processes and guidelines for proper classification and storage of your company products.
Product arrivals and identification
Products arriving at the warehouse are categorized into two groups:
- New stock: Brand new items that have not been used.
- Pre-owned/Refreshed stock: Used products that may require inspection, cleaning, or refurbishment before they can be resold, reassigned, or reused.
Both new and pre-owned stock undergo documentation processes for tracking:
- Collecting tracking numbers, model numbers, serial numbers, quantities, and order reference numbers.
- Entering product information into our Enterprise Resource Planning (ERP) system for accurate tracking and reporting.
- Tagging products with unique identifiers and storing them in designated locations within the warehouse.
Refreshment process for used products
Used products arriving at the warehouse undergo a refresh process to prepare it for its next use.
- Inspection and cleaning of products are recorded in the ERP system.
- Devices are classified as either requiring standard refurbishment (wiping, cleaning, and preparing for resale) or needing legal holds for specialized handling in restricted areas of the warehouse.
- Damaged products are placed in break/fix areas for repair or until further instructions are given.
- GroWrk will be in contact regarding the results of product inspections and the next steps.
Warehouse security
GroWrk prioritizes security and management of both warehouse facilities and staff. Staff capacity is determined by storage space and inventory volume. The following measures are put in place:
- Continuous 24/7 surveillance monitoring warehouse areas with multiple security cameras.
- Access controls only for authorized personnel with key fobs.
- Specialized IT storage with a secure loading dock.
Compliance and quality assurance
GroWrk upholds standards for compliance and quality assurance with the following measures:
- Facilities that meet Tier 1 ISO-certified security standards
- External collaborations with partners to maintain compliance
- Reliable transportation through major and trusted local couriers
Detailed inventory reports and notifications regarding low stock levels are sent out for managing stock and planning for future inventory needs. For further information or inquiries, contact our Customer Support team. GroWrk is dedicated to delivering high-quality storage and inventory management services.