Device Management

In the Device Management tab of your Company Profile, you can manage your devices' services, such as enrollment, wiping, legal holds, and more.

Enrollment

If devices require enrollment to MDMs, select a service for Apple and Windows devices. Available MDMs:

  • Macs: Addigy, Apple Business Manager, JumpCloud, Scalefusion, Jamf, Kandji and Other.
  • Windows: Autopilot, JumpCloud, Scalefusion, Kolide, Mosyle and Other.

Device Management

Imaging

If devices require imaging, provide the image link in the field below. Device Management

Wiping

If devices require wiping, providing wiping instructions for Apple and Windows devices. Device Management

Lifespan

Most products have a default three-year lifespan. You can customize your products’ lifespans and set the timeframe when they will be ready for an End of Lifecycle order. When you select a timeframe in the EOL Timing dropdown (e.g., 3 months before or 6 months before full depreciation), the products will appear in the Upcoming tab on the End of Lifecycle page. Device Management

Preventive Hold

If devices require a preventive hold after arriving at the warehouse, select a hold period of either 15 or 30 days. Device Management

Operating System

If you have any special instructions for installing your devices’ operating systems, providing instructions for Apple, Windows, or Linux devices. Device Management

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